Spend $125 or more in one purchase and receive Free Standard Shipping!
Spend $125 or more in one purchase and receive Free Standard Shipping!
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Thank you for considering Blue Sage in your journey to a greener living.
Affordability of quality eco-friendly products is our priority. So that we can continue to offer competitively priced products, we have not incorporated the cost of shipping in our product prices.
Outlined below are information relating to shipping options, costs and time frames.
Feel free to contact us if you have any other queries in the meantime.
Click & Collect (by Appointment Only)
Blue Sage is an online business. Although, we offer ‘In Person Pickup’ option where you can choose to pick up your purchases from one of the following pick up points:
For Click & Collect, simply select the ‘In Person Pickup’ option during checkout. Once your order is ready for pickup you will receive an email with instructions for booking your pickup time. Pickups are by appointment only and appointments made before your order is ready will not be approved.
Purchases that use the pickup option but later opt to have the purchased goods posted will be charged a separate Shipping & Handling fee.
Free Standard Shipping (Domestic Only)
All domestic orders over $125 will be eligible for free standard domestic shipping. Order processing times still apply on any custom made or made to order items. The free shipping provided is standard shipping through Australia Post. Customers wanting Express Post will need to email blue.sage@icloud.com with details of their order to arrange a small payment for the express post upgrade.
International customers are not eligible for this offer.
Domestic Shipping
Blue Sage delivers Australia wide using the Australia Post service. Standard orders are dispatched from our warehouse within 1 business day of receipt of payment. However, 3 business days may be required for larger orders and other special circumstances. For custom orders, estimated time of dispatch will be confirmed on the written quote provided to you. Standard shipping time is an additional 3-6 business days from dispatch date depending on your location.
Sydney Metro (only)
Up to 5kg: Flat Rate $5.00
Custom order 5kg and over: By quote only
NSW (only)
Up to 5kg: Standard $10.00 | Express $20.00
Custom order 5kg and over: By quote only
National
Up to 5kg: Standard $15.00 | Express $25.00
Custom order 5kg and over: By quote only
Express shipping orders are dispatched from our warehouse within 1 business day of receipt of payment. Please allow up to 3 business days for larger orders. For custom orders, estimated time of dispatch will be confirmed on the written quote provided to you. Express shipping time is next business day from dispatch date. Next business day delivery is only available within the Express Post next business day delivery network.
All parcels are traceable. Tracking details will be provided upon dispatch.
International Shipping
For international orders, please contact us with your enquiry and we will provide a quote based on quantity, destination and weight. It may also be possible to make your own freight arrangements if preferred.
Lost Orders
Once an item is posted, the package becomes the responsibility of the carrier and the customer. Lost, stolen, missing packages will not be replaced if lost, stolen or missing in the care of Australia Post and the customer.
Blue Sage takes great care to ensure all packages are labeled correctly. Returned packages due to incorrect address details being provided will be reposted at the cost of the customer.
Damage During Transit/Delivery
Blue Sage takes great care to package up your purchase with quality and appropriate packaging. Once your package has been handed over to Australia Post for shipping, Blue Sage is no longer responsible for the goods and any items damaged as a result of Australia Post handling, transport or delivery environment is the responsibility of Australia Post and the customer.
Blue Sage reserves the right to review its shipping costs, terms and conditions, and change carriers from time to time. All transactions processed through bluesage.com.au are in AUD (Australian Dollars) and include GST.
Updated: March 2020
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